Privacy Policy

Privacy Policy for MyBraces.net

Haeger Orthodontics

Effective Date: January 1, 2026


Contact Information

Kent Office 24909 104th Ave SE #203 Kent, WA 98030 (253) 850-7043

Maple Valley Office 22443 SE 240th St #100 Maple Valley, WA 98038 (425) 433-8080


Introduction

Haeger Orthodontics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mybraces.net, submit online forms, or interact with our services.


Information We Collect

Personal Information You Provide

When you use our website or request information, we may collect:

  • Contact Information: Name, email address, phone number, mailing address
  • Demographic Information: Age, date of birth, gender
  • Health Information: Dental and medical history, treatment preferences, insurance information
  • Communication Records: Messages sent through contact forms, emails, or phone calls
  • Appointment Information: Preferred appointment times, location preferences

Information Collected Automatically

When you visit our website, we automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked
  • Cookies and Tracking Technologies: Small data files stored on your device to improve your experience

How We Use Your Information

We use your information to:

  • Provide Services: Schedule appointments, provide treatment, process payments
  • Communicate: Respond to inquiries, send appointment reminders, provide treatment updates
  • Improve Services: Analyze website usage, improve patient experience, develop new services
  • Marketing: Send newsletters, promotional materials, and educational content (with your consent)
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes
  • Security: Protect against fraud, unauthorized access, and other security threats

How We Share Your Information

We may share your information with:

Service Providers

Third-party vendors who assist with:

  • Website hosting and maintenance
  • Email and communication services
  • Payment processing
  • Appointment scheduling systems
  • Marketing and analytics services

Healthcare Providers

With your consent, we may share information with:

  • Referring dentists and physicians
  • Insurance companies for claims processing
  • Dental laboratories for appliance fabrication
  • Other healthcare providers involved in your care

Legal Requirements

We may disclose information when required by law, such as:

  • In response to subpoenas or court orders
  • To protect our rights or property
  • To investigate fraud or security issues
  • In emergency situations to protect health and safety

Business Transfers

If our practice is sold or merged, your information may be transferred to the new owner.


HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled according to HIPAA standards. For detailed information about how we protect your health information, please request our Notice of Privacy Practices at either office.


Your Rights and Choices

Access and Correction

You have the right to:

  • Access your personal and health information
  • Request corrections to inaccurate information
  • Obtain copies of your records

Marketing Communications

You may opt out of marketing emails by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us at either office location
  • Sending an email request to [email protected]

Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit website functionality.

Do Not Track

Our website does not respond to Do Not Track signals, but you can adjust your browser settings to manage tracking preferences.


Data Security

We implement reasonable security measures to protect your information, including:

  • Secure servers and encrypted data transmission
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Staff training on privacy and security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


Data Retention

We retain your information for as long as necessary to:

  • Provide services and maintain your records
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Medical records are retained according to Washington State law and professional standards.


Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided information without consent, please contact us.

For patients under 18, we collect information with parental or guardian consent as required for orthodontic treatment.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


Google Ads and Analytics

We use Google Ads and Google Analytics to understand website traffic and improve our services. Google may collect information about your visit, including:

  • Pages viewed
  • Time spent on site
  • Referring website
  • General location (city/region)

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For information about Google’s privacy practices, visit Google Privacy Policy.


California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: Exercise rights without discriminatory treatment

To exercise these rights, contact us at either office location.


Washington State Privacy Rights

Washington residents have rights under the Washington My Health My Data Act regarding health data collected through our website and services. You have the right to:

  • Confirm whether we are processing your health data
  • Access your health data
  • Delete your health data
  • Withdraw consent for processing health data

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the updated policy.


Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

By Phone:

  • Kent Office: (253) 850-7043
  • Maple Valley Office: (425) 433-8080

By Mail:

  • Kent Office: 24909 104th Ave SE #203, Kent, WA 98030
  • Maple Valley Office: 22443 SE 240th St #100, Maple Valley, WA 98038

By Email: [email protected]


Consent

By using our website, submitting forms, or receiving services from Haeger Orthodontics, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.